Privacy Policy

GOAT Physical Therapy and Wellness LLC
Effective Date: June 17, 2026

GOAT Physical Therapy and Wellness LLC ("we," "us," or "our") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, and safeguard your personal information when you visit our website at https://goatpt.com or interact with our practice. For the terms governing your use of this website, please review our Terms and Conditions of Use at https://goatpt.com/terms-conditions.

By using our website, you agree to the terms of this Privacy Policy.

Information We Collect

We may collect the following types of information:

Personal Identification Information: Name, date of birth, address, phone number, and email address.

Health and Medical Information: Information you provide when scheduling appointments or communicating with our team related to your care.

Website Usage Data: IP address, browser type, pages visited, and time spent on our website, collected automatically through cookies and tracking technologies.

Communications: Messages, inquiries, or feedback you submit through our website contact forms or via email.

How Information Is Used

We use the information we collect to:

  • Schedule and confirm appointments
  • Communicate with you regarding your care, billing, and administrative matters
  • Respond to your inquiries and provide support
  • Improve our website and services
  • Comply with applicable legal and regulatory obligations

We do not use your personal information for marketing or promotional purposes without your explicit consent.

Cookies and Tracking Technologies

Our website uses cookies and similar tracking technologies to enhance your browsing experience and help us understand how visitors interact with our site.

What Are Cookies: Cookies are small text files placed on your device when you visit our website. They help us remember your preferences and understand site usage patterns.

Types of Cookies We Use:

  • Essential Cookies: Necessary for the website to function properly. These cannot be disabled.
  • Analytics Cookies: Help us understand how visitors navigate our site so we can improve performance and content. We may use tools such as Google Analytics for this purpose.
  • Functional Cookies: Allow the website to remember choices you make to provide a more personalized experience.

Your Cookie Choices: Most web browsers allow you to control cookies through their settings. You may choose to disable cookies; however, doing so may affect the functionality of certain parts of our website.

We do not use cookies to track your activity across third-party websites or serve targeted advertising.

Text Messaging & Mobile Data Compliance

SMS Program Description

GOAT Physical Therapy and Wellness LLC operates an SMS program for care coordination purposes only. Text messages sent through this program may include appointment reminders, scheduling confirmations, administrative notices, and billing-related communications. No marketing or promotional messages are sent through this program.

Opt-In

You may opt in to receive text messages from GOAT Physical Therapy and Wellness LLC by completing the consent checkbox on our website contact or appointment request form. Consent to receive text messages is not a condition of receiving care or services.

Opt-Out

Reply STOP to opt out. Reply HELP for help. You may also contact us directly at (860) 572-6657 or colleen@goatpt.com to be removed from text message communications.

Message Frequency

Message frequency may vary.

Message and Data Rates

Message and data rates may apply. Contact your mobile carrier for details regarding your plan.

Carrier Disclaimer

GOAT Physical Therapy and Wellness LLC is not responsible for any delays or failures in the delivery of text messages. Delivery is subject to effective transmission from your network operator. Mobile network operators are not liable for delayed or undelivered messages.

Age Restriction

Our SMS program is intended for individuals 18 years of age or older. By opting in, you confirm that you are at least 18 years old.

Links to Terms & Conditions

For full terms governing your use of this website and our services, please review our Terms and Conditions of Use at https://goatpt.com/terms-conditions.

Required Compliance Statement

All categories above exclude text messaging originator opt-in data and consent. This information will not be shared with any third parties under any circumstances.

Information Sharing

We do not sell, rent, or trade your personal information to third parties.

We do not share your mobile information or SMS consent data with third parties for marketing or promotional purposes.

We may share your information only in the following limited circumstances:

  • Service Providers: Third-party vendors who assist with website operations, appointment scheduling, or billing, subject to confidentiality agreements.
  • Legal Compliance: When required by law, court order, or governmental authority.
  • Protection of Rights: When necessary to protect the rights, safety, or property of GOAT Physical Therapy and Wellness LLC, our patients, or the public.

All information sharing is conducted in compliance with applicable healthcare privacy laws.

Your Rights

You have the right to:

  • Request access to the personal information we hold about you
  • Request corrections to inaccurate or incomplete information
  • Request deletion of your personal information, subject to applicable legal requirements
  • Withdraw consent for SMS communications at any time by replying STOP or contacting us directly

To exercise any of these rights, please contact us using the information provided in the Contact Information section below.

Data Security

We implement reasonable administrative, technical, and physical safeguards to protect your personal information from unauthorized access, disclosure, alteration, or destruction. While we take data security seriously, no method of transmission over the internet or electronic storage is completely secure. We cannot guarantee absolute security.

Changes to This Privacy Policy

We reserve the right to update or modify this Privacy Policy at any time. Changes will be posted on this page with an updated effective date. Your continued use of this website following the posting of changes constitutes your acceptance of the revised policy.

Contact Information

For questions, concerns, or requests related to this Privacy Policy, please contact us:

GOAT Physical Therapy and Wellness LLC
1666 CT-12, Suite 13
Gales Ferry, CT 06335

Phone: (860) 572-6657
Email: colleen@goatpt.com
Website: https://goatpt.com

Business Hours:
Monday – Friday: 9:00 AM – 5:00 PM (EST)
Early and later appointments available by request